Most of us have accepted the rise of Uber, Amazon and others without blinking an eyelid. These new-age services have crawled into our daily lives so smoothly that it is hard to imagine how life used to function without these tools and valet-apps just a few years back.
A lot has slowly but steadily pushed the momentum for the growth of personal errand services. Modern lifestyles are super-fast and overwhelming at times. While traffic commute, congested lanes, sprawled workplaces, nuclear families and intensive education system are reasons driving the speed and time part of the game; there is a parallel track for healthy living, quality food, competitive careers, and individual space that is also rolling along. This means less time, more chores and a number of things and errands to juggle in a single day.
That problem, when mixed with the advancement of technology, provides a juicy ground for a variety of apps and services to flourish. Further, Smartphones today allow a number of features and with the progress on sensors, GPS, location mapping, easy interfaces etc., they have suddenly turned into devices that control the symphony of our lives like a well-wielded baton.
Whether it is laundry, groceries, dropping and picking for school, shopping, gift management or financial chores, monthly errands and job-related tasks; a number of apps today provide the common urban dweller to rise above the concrete skyline and the din with a quality life.
Errand running business comes in as an apt idea during these times when people need dependable services. This is a task that does not merely end with someone with the geographical anchor for a certain segment. This business would also need to be safe, secure, customized and well-versed with finer details of the user or the market segment it intends to serve.
Personal errand services are, by virtue of their nature – personal, and hence, they have the extra responsibility of taking care of special needs, issues and timings that a certain user might have. These errand running businesses gain well in these areas if technology and the right staff empower them with the right strengths while eliminating other weaknesses.
Apps today make the idea of a personal errand service very much plausible and even fun for the most technologically-not-so-evolved user. In fact, surprisingly enough, they make more sense for demographics like senior citizens or single parents or women who may not otherwise use too much technology as their others do.
These businesses can build up a repeat-customer pool quite easily if they understand the intangibles around personal errand services well and tailor their offerings with due attention to constant feedback and customer experiences.
Personal errand services can use good business models to tap the rising demand adequately and profitably and in addition, they can also gain from technology’s evolution so that they can crack a good equation between affordability and high-service standards.
New lifestyles and the urban clamor makes for a good ground in introducing such errand services and apps, software communities, aggregation models, SDKs, app-stores immediately expand the playing field but without the right customer experience, even the most well-timed errand services can falter. Thankfully, some companies are making waves in this sector. By offering cutting edge mobile apps, they are helping build the business of errand services in a credible way.